- Trans4mation SWISS
- Products
- Business Process
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Service Market
The intelligent self-service portal

Characteristics
- Intuitive, web-based interface
- Ordering of applications, hardware and services
- Expandable service catalog—new services can be added easily
- Supports multiple languages, currencies and business units

Features
- Management of change, incidents and service requests in SCSM 2012 SP1
- Comprehensive status tracking and reporting
- User delegation and aliasing
- Extended approval workflows

Benefits
- Fast and efficient self-service solution for your IT infrastructure
- High flexibility and best scalability
- A single, nationally and internationally usable self-service solution
- Relief of the service desk through transparent status tracking
- Smooth delegation and inheritance of release rights
Characteristics
- Intuitive, web-based interface
- Ordering of applications, hardware and services
- Expandable service catalog—new services can be added easily
- Supports multiple languages, currencies and business units
Features
- Management of change, incidents and service requests in SCSM 2012 SP1
- Comprehensive status tracking and reporting
- User delegation and aliasing
- Extended approval workflows
Benefits
- Fast and efficient self-service solution for your IT infrastructure
- High flexibility and best scalability
- A single, nationally and internationally usable self-service solution
- Relief of the service desk through transparent status tracking
- Smooth delegation and inheritance of release rights
With Service Market, you can give your users access to all of your IT services. We provide you with a platform on which you can offer your services and create automated workflows for approval, implementation and delivery. Service Market is integrated into Microsoft System Center 2012 Configuration Manager and Service Manager using an intuitive web interface. Users receive a web tool that allows them to order requirements such as hardware, software, accounts, access rights or resources at any time. The scalable framework is available in three different versions, depending on requirements, offering a wide range of options in terms of industry, size, complexity and geographical coverage. Service Market supports multiple languages and currencies. This makes the solution suitable for companies of all sizes and with different organizational structures. Thanks to Service Market, even globally positioned companies will only need one self-service portal in the future.
With Service Market, you can give your users access to all of your IT services. We provide you with a platform on which you can offer your services and create automated workflows for approval, implementation and delivery. Service Market is integrated into Microsoft System Center 2012 Configuration Manager and Service Manager using an intuitive web interface. Users receive a web tool that allows them to order requirements such as hardware, software, accounts, access rights or resources at any time. The scalable framework is available in three different versions, depending on requirements, offering a wide range of options in terms of industry, size, complexity and geographical coverage. Service Market supports multiple languages and currencies. This makes the solution suitable for companies of all sizes and with different organizational structures. Thanks to Service Market, even globally positioned companies will only need one self-service portal in the future.