- Trans4mation SWISS
- Products
- Service Solutions
-
Service Contracts
Service Contracts
- Trans4mation SWISS
- Products
- Service Solutions
-
Service Contracts
Service Contracts–always opened 24/7/365

Features
- Secured IT infrastructure
- Scheduled maintenance budgets
- No additional personnel expenses
- Three reaction modules (Bronze, Silver, Gold)
- Additional support hours and availability

Service offers
- Driver and firmware service
- Patch management and OS support
- Administration of supported applications and operating systems
- Consulting and planning
- IT support and service desk
- Monitoring of infrastructure and backups
- Firewall support and log file analysis
Features
- Secured IT infrastructure
- Scheduled maintenance budgets
- No additional personnel expenses
- Three reaction modules (Bronze, Silver, Gold)
- Additional support hours and availability
Service offers
- Driver and firmware service
- Patch management and OS support
- Administration of supported applications and operating systems
- Consulting and planning
- IT support and service desk
- Monitoring of infrastructure and backups
- Firewall support and log file analysis
Whether a service partner really deserves this name is particularly evident in challenging situations i.e. when fast reactions, reliability and pragmatic solutions are required. For example, if a hardware or software problem needs to be solved within a few days or hours. We, at Trans4mation, are there when you need us: 24 hours a day, 7 days a week, 365 days a year. When concluding a service contract, you can choose between the reaction modules Gold, Silver and Bronze. They include various services as well as availability and response times. The price structure is SME-friendly and adapts to the size of your company. Within the Gold reaction module, you also benefit from numerous basic services that do not incur any additional costs, such as driver and firmware service for supported operating systems, patch management, administrative support and strategic advice on IT infrastructure issues.
Whether a service partner really deserves this name is particularly evident in challenging situations i.e. when fast reactions, reliability and pragmatic solutions are required. For example, if a hardware or software problem needs to be solved within a few days or hours. We, at Trans4mation, are there when you need us: 24 hours a day, 7 days a week, 365 days a year. When concluding a service contract, you can choose between the reaction modules Gold, Silver and Bronze. They include various services as well as availability and response times. The price structure is SME-friendly and adapts to the size of your company. Within the Gold reaction module, you also benefit from numerous basic services that do not incur any additional costs, such as driver and firmware service for supported operating systems, patch management, administrative support and strategic advice on IT infrastructure issues.